Frequently Asked Questions

All of our terrazzo slabs, furniture and ornaments are handcrafted piece by piece at our workshop in Tangerang, Indonesia. We also source our terrazzo materials and components locally.

Yes, you can visit our workshop at Tangerang by appointment. Please contact us by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id to arrange your visit.

All of our terrazzo floor & slab are made-to-order and 100% crafted based on your design needs–starting from terrazzo size, base colour, types and combination of aggregates until the terrazzo finishing.

The majority of our furniture & ornaments are made-to-order as we do not stock finished pieces, but we do stock some of our ornaments products which are ready to be shipped in just a few days. Lead times for each piece can be found on its product page.

It can be customised to fit your needs. In general, we're able to modify terrazzo colours, finishes and sizing. Customization will increase pricing depending on the specifications and adds 1-4 weeks to the listed lead time. If you're interested in placing a custom order, please contact us at +62 8138 7006 420 or hello@tmac.co.id to consult and request a quote.

Floor and slab minimum orders require at least 1m2 in size.

Since each terrazzo slab is handcrafted to your design specifications, you can choose the size you need, up to 115 x 160 cm per slab.

For furniture & ornaments, VAT is already included in the published product price on this website for orders that are shipped to addresses in Indonesia.
For floor & slabs price and VAT details please contact us by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id.

Do not let water, spills or any liquid substances sit on the terrazzo surface for any length of time, wipe immediately with dry cloth or wipe with damp cloth and follow with dry cloth after. Avoid direct sunlight. We also provide a polishing service to maintain the shine of your TMAC Decorazzo surface over time.
If you’d like to know more before purchasing an item, please let us know and we’ll be happy to share best practices with you.

Yes, our terrazzo floor & slab service is 100% bespoke, each and every terrazzo floor & slab is tailored to meet your design needs. We do provide a wide range of terrazzo base colours and aggregate materials as you can mix-match your favourite one. Bespoke service for terrazzo furniture & ornaments is also available. If you are interested in partnering with us for producing bespoke terrazzo, please contact us by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id. Our terrazzo consultant will be at your assistance.

Floor and slab terrazzo is a custom order only, so we do not have a catalogue of available options. For terrazzo base colour and aggregates (filler material) library viewing you can contact our terrazzo consultant by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id.

Yes, you can request terrazzo samples for free after consulting your design needs with our terrazzo consultant by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id.

As it is our partner, J&T Cargo, that will handle all shipping and delivery of furniture and ornaments within Indonesia, shipping to cities outside Jabodetabek will follow J&T Cargo’s lists of available destination cities.

Yes, we do cover the area outside Jabodetabek. Our past projects have taken us across Indonesia, to some of the cities like Medan, Bali, Bandung and Surabaya. How can I contact TMAC if I have an inquiry? You can contact us by Whatsapp message at +62 8138 7006 420 or hello@tmac.co.id on business hours, Monday to Friday, 9am-5pm.